Workplace Skills

Step confidently into the world of work with this nationally recognised qualification, designed for individuals building foundational skills for the modern workplace. Whether you're preparing for your first job or returning to work, this course helps you develop essential skills in communication, digital technology, time management, wellbeing, and workplace safety.

Through simulated tasks and real-world scenarios in the Duke Business Hub, you’ll gain practical experience that reflects everyday workplace demands. From organising tasks to working in teams and using digital tools, this course sets you up for success in entry-level roles across business, administration, and customer service.

Choose flexible study options with enrolments that remain valid for a duration of up to 12 months.

You'll complete ten nationally recognised units, including:

1. BSBWHS211 Contribute to the health and safety of self and others
2. BSBSUS211 Participate in sustainable work practices
3. BSBCMM211 Apply communication skills
4. BSBOPS201 Work effectively in business environments
5. BSBPEF202 Plan and apply time management
6. BSBPEF201 Support personal wellbeing in the workplace
7. BSBTEC101 Operate digital devices
8. FSKDIG002 Use digital technology for routine and simple workplace tasks
9. BSBOPS101 Use business resources
10. BSBPEF101 Plan and prepare for work readiness

To enrol in this Nationally Recognised Training course in Australia, participants must obtain a unique student identifier (USI), as mandated by the government. Visit www.usi.gov.au for USI information. Additionally, participants need regular access to a computer, tablet, or smartphone, an email address, and a reliable internet connection. Basic to intermediate digital skills are required, along with meeting language, literacy, and numeracy (LLN) requirements.