Study for a certificate or qualification just like you were messaging your friends
The SIT30622 Certificate III in Hospitality is designed for individuals seeking to develop the practical skills and knowledge required to work in a variety of hospitality environments. Whether supporting customer service, food and beverage operations, or day-to-day venue activities, this qualification provides a strong foundation for entry-level roles across the industry.
Throughout the course, learners develop skills in customer service, food safety, workplace health and safety, communication, cultural awareness, product knowledge, sales, financial transactions, and hospitality operations. Students also learn how to respond professionally to customer needs, work effectively as part of a team, and contribute to positive guest experiences.
Using Duke's supportive, interactive learning approach, students apply their knowledge through realistic workplace activities and practical experiences. The course also includes a work placement component, providing the opportunity to develop and demonstrate hospitality skills in a real workplace environment while gaining valuable industry experience.
Learners receive ongoing support from trainers and assessors throughout the qualification, helping them build confidence and job-ready skills. By combining practical training with real-world workplace experience, this course prepares learners to contribute effectively in hospitality settings and take the next step towards a rewarding career in the hospitality industry.
Join us at Duke RTO for an innovative, conversational approach to studying
SIT30622 Certificate III in Hospitality
. To enrol, email or call:
Graduates of this program have diverse career opportunities across the hospitality industry. They may work as:
Choose flexible study options with enrolments that remain valid for a duration of up to 12 months.
1. SITHIND006 - Source and use information on the hospitality industry*
2. SITXCOM007 - Show social and cultural sensitivity*
3. BSBSUS211 - Participate in sustainable work practices
4. SITXWHS005 - Participate in safe work practices
5. SITXFSA005 - Use hygienic practices for food safety*
6. SITXCCS014 - Provide service to customers*
7. SIRXCEG008 - Manage disrespectful, aggressive or abusive customers*
8. SIRXSLS001 - Sell to the retail customer*
9. SIRXPDK001 - Advise on products and services*
10. SITHFAB036 - Provide advice on food*
11. SITHFAB024 - Prepare and serve non-alcoholic beverages*
12. SITXFIN007 - Process financial transactions*
13. SITHKOP009 - Clean kitchen premises and equipment*
14. SITXHRM007 - Coach others in job skills*
15. SITHIND008 - Work effectively in hospitality service**
* This unit requires observation as part of the assessment process.
** Requires 36 shifts or 80 hours in the workplace.
To enrol in this Nationally Recognised Training course in Australia, participants must obtain a Unique Student Identifier (USI), as mandated by the Australian Government. Visit www.usi.gov.au for more information about obtaining a USI.
Participants will need regular access to a computer, tablet, or smartphone, an email address, and a reliable internet connection. Basic to intermediate digital skills are required, along with meeting language, literacy, and numeracy (LLN) requirements.
The course is delivered and assessed through blended online learning, with all training and assessor interaction conducted in English.
Participants should note that completion of the qualification requires vocational placement in a hospitality workplace (a minimum of 36 shifts or 80 hours) and may require mandatory industry checks, depending on the placement setting.
Join us at Duke RTO for an innovative, conversational approach to studying
SIT30622 Certificate III in Hospitality
. To enrol, email or call:
Duke Education
RTO No.
22497
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