FNS20120 Certificate II in Financial Services

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FNS20120 Certificate II

Financial Services

Course Summary

Get future-focused with this practical introduction to the financial services industry.

The FNS20120 Certificate II in Financial Services is designed for individuals looking to build strong foundations in money management, budgeting, superannuation, and digital skills.

Whether you're interested in banking, financial planning, or just want to boost your own financial confidence, this course helps you build real-world knowledge through simulated activities in the Duke Financial Hub. You'll also develop essential communication and software skills to support success in the workplace or further study in business and finance.

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FNS20120 Certificate II in Financial Services

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Career Options

Pathways Information

This qualification opens doors to entry-level roles across banking, superannuation, and financial services settings. Whether you aspire to be a financial services assistant, financial planning support officer, or customer service representative in a finance-related field, this course provides the essential skills and confidence to get started in these professional roles.

Course Duration

Choose flexible study options with enrolments that remain valid for a duration of up to 12 months.

Course Units

You'll complete eight nationally recognised units, including:

  1. BSBCMM211 Apply communication skills
  2. BSBTEC201 Use business software applications
  3. BSBWHS211 Contribute to the health and safety of self and others
  4. FNSINC311 Work together in the financial services industry
  5. FNSFLT211 Develop and use personal budgets
  6. FNSFLT212 Develop and use savings plans
  7. FNSFLT214 Develop knowledge of superannuation
  8. FNSFLT216 Develop knowledge of taxation

Course Requirements

To enrol in this Nationally Recognised Training course in Australia, participants must obtain a unique student identifier (USI), as mandated by the government. Visit www.usi.gov.au for USI information. Additionally, participants need regular access to a computer, tablet, or smartphone, an email address, and a reliable internet connection. Basic to intermediate digital skills are required, along with meeting language, literacy, and numeracy (LLN) requirements.

Enrol today

Join us at Duke RTO for an innovative, conversational approach to studying

FNS20120 Certificate II in Financial Services

. To enrol, email or call:

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